1. To launch the app, go to the folder with files (for example, v.1.20.0). Then find and launch "Google Maps Scraper PRO Plus.exe". 2. If the application does NOT start or starts with an error, most likely the required software libraries are not installed on your computer. Please download and install the following libraries: Microsoft Visual C++ Redistributable 2019 ( or the most recent ), x86 AND x64 https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170 Microsoft .NET Framework 4.7.2 ( Runtime or Developer Pack ) https://dotnet.microsoft.com/en-us/download/dotnet-framework/net472 4. Please note that the application only works in a Windows environment. Do not try to run it on a Mac - it will not work, even with virtualization. You need Windows specifically, on a laptop/computer or server. 5. The most common question is “Why is the app running so slow”? Answer: because we use direct scraping without Google Maps API. You don't need to pay for API or control limits, just run the app and get as much data as you need with a one-time Lifetime license payment. But if speed is much more important to you, please request a refund where you purchased our app. The app works at the speed it works at. It suits some people and some people don't. You can also increase the number of threads (Threads parameter) on the main page to speed up your scraping. 6. If something has gone wrong, please contact us via the "Contact Us" section: https://data-excavator.com/contacts/ --- We will be very grateful for your 5* rating on the reviews page! You inspire us and help us to move forward. https://codecanyon.net/item/google-maps-data-scraper-pro-plus/reviews/36055694